Shipping

SHIPPING IN SINGAPORE & MALAYSIA

For orders of SGD 150 / MYR 350 and above, complimentary free shipping is now available. Deliveries to Singapore and Malaysia are facilitated by DHL eCommerce or Ninja Van and will generally arrive in 2-5 days for West Malaysia and 3-7 days for East Malaysia and Singapore.
For smaller purchases, shipping fees will be calculated by size & weight. The final charges will be displayed at checkout.

 

INTERNATIONAL SHIPPING 

All international orders are shipped via DHL with a projected delivery window of 3-7 days. Shipping fees will be calculated by size & weight, final charges will be displayed at the checkout. Currently, we are sending to countries across two distinct zones.

Zone 1: Australia, The Philippines, Indonesia, Vietnam & United States

Zone 2: Thailand, Japan, Korea & Taiwan

Certain countries may offer only certain products. To view available items, kindly select your currency and country in the top right corner of the website.

 

TRACKING

You can monitor your order's progress on the order status page. Please note that orders placed after business hours on Fridays, holidays or over the weekend will be processed within the next business day.

 

CUSTOMS & DUTIES

All customers are responsible for any local customs duties or taxes placed on international orders. Raised By Waves must declare full monetary value on all international shipments and we recommend checking with your local postal or customs authority prior to purchase for further information.

 

We do not take responsibility for any items that are lost or stolen while in transit; we thank you for your understanding.


If you have any further questions regarding shipping please reach out to our team hello@raisedbywaves.co.